Demo
Create an Airline Disruption Recovery application that helps airline operations teams manage passengers affected by cancellations, major delays, airport closures or other disruptions. Core Workflow Use Disruption Event as the single parent workflow: Disruption Received → Review Affected Flights → Segment Passengers → Recover Passengers → Verify Recovery → Resolve A disruption is received from the Flight Operations System through an Inbound API. The event contains the disruption reason, airport and affected flights. Retrieve the passenger manifest for each affected flight from the Reservation System. Caseworker Journey Notify the assigned Disruption Caseworker when a new disruption occurs. The caseworker opens one operational workspace showing: - disruption details and recovery progress - affected flights - passenger manifest - passenger segments - active recovery workflows - unresolved exceptions The caseworker can select one or multiple affected flights and view their combined passeng...